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Restaurant Food Ordering,

Processing and Delivery System

Complete Epos Software Package - Customised Epos and Website with Online Ordering using Debit/Credit Cards: £2,500 exc. vat.
Touch Screen Equipment Extra - 15" Touch Screen 1.5 MHz, 1 GIG RAM with printer and cash drawer £1,125 exc. vat. (3 year
 warrantee).
 
F1 EPoS software provides you with all the features required to run a complete Restaurant Food Ordering and Delivery System. It includes a Call Handling System whereby orders via the phone, mobile phone, the website and the till can be automatically included in the system. The service includes a unique website design including Flash, software installation and MySQL database setup and 12 month's free hosting, if required.

Phone for a FREE consultation 0845 301 1600
 
Al Volo Italian Restaurant
 
 
Website Functionality:
  • Display static pages like about us, contact us, how to order, terms and condition etc.
  • User registration, login authentication, retrieve password, edit profile and view order status.
  • Option to select the order type, whether it is Collect or Delivery. If the order type is delivery, the system would check the customer’s address and notifies whether delivery is available for their location.
  • Browse through category and products available.
  • Select product, choose additional option associated with product and add then to shopping basket.
  • Checkout the order once the shopping basket is finalized, user can proceed to next step.
  • User selects the time of order and confirms the order with delivery and billing address.
  • Online Payment transaction will be done through third party service providers like Protx, Worldpay, Paypal etc.
  • Once the order is confirmed user will receive a thank you email, followed by order confirmation email. Admin will also be notified about the order by an email.
Administration Back-office:
 
Site settings:
  • Manage the allowed postcode for delivery
  • VAT number & VAT %
  • Delivery charge if applicable
  • Minimum order

Content Management:

  • Modify content of front-end pages

Category Management:

  • Add / Edit / Delete Categories
  • Ranking, Allowed postcodes

Attributes Management:

  • Attributes maybe size, toppings, extra items, serving option etc.
  • Add / Edit / Delete Attributes, name, abbreviation, and option to specify whether it is multiple selection or single select

Products/Menu Management:

  • Add / Edit / Delete products
  • Product details include category, name, abbreviation, description, product picture, loyalty & reward points
  • Select attributes and mention any additional cost

Menu Management:

  • Add / Edit / Delete meal timing.
  • Add / Edit / Delete Delivery slot. In brief, it should have option to select meal time, delivery start and end time, delivery closes time, order limit and finally option to specify the week days (Saturday, Sunday) a delivery slot is available.
  • Manage working day slot. This is useful to set the opening and closing time of the shop for a particular day (Saturday, Sunday) of the week.
  • Manage the menu availability. This is used to determine the dishes/products that will be available on a particular day in the online shop. There should be option to tell start and end date, select meal time and option to choose products.

Coupon Management:

  • Add / Edit / Delete Coupon
  • Send to customer by email

Member Management:

  • Add / Edit / Delete member details
  • Option to give discount for particular member.

Newsletter Management:

  • Send newsletter to members about menu and special offers

Reports Management:

  • Daily report
  • Weekly report
  • Monthly report
  • Order report
  • Search order by order date
  • Account Summary

Order Management:

  • Confirm online order and send out email to customer regarding order confirmation.
  • View order status and change the delivery status accordingly.
Call Handler Management:
  • Search for members/customer before making orders
  • If new member, then option to add their details to the system. If old customer start ordering the products.
  • Show menu and choose the products as per the order given by the customer.
  • Once the order is finalized, proceed with checkout and order confirmation.

SMS Text Message Ordering:

  • This is an extra. If you want this feature you have to get a account with TxtNation and obtain a keyword from them, then we will code for you.
Chef's Screen and Kitchen Print:
  • If you have a screen in your kitchen, then we can display the online/sms/instore orders display there. If you want printer solution then we can print orders once a new order comes through.

Delivery Manager Screen:

  • A separate login area where a delivery manager / staff can label food packets for deliver, assign drivers/delivery person for orders, view reports etc..

In-Restaurant/Takeaway Epos Touch Screen Terminal:

  • Your current EPOS software will be modified to work in line with the website solution.
  • Updates on your Epos will update the website.